Titanium IT Support
Primenet Remote Service Desk
Our Titanium ultimate IT Support package is designed with large enterprise companies in mind, who have more advanced technical requirements and are in need of additional hardware, more licences and an extra level of support.
This solution enables you the flexibility of a 36 month contract with easy monthly fixed cost billing, and gives you access to our friendly UK-centric 24/7/365 remote service desk.
Our Titanium IT Support Box that includes either a laptop or desktop designed to your specifications, wrapped up with a corporate level support contract, 8 hours minimum onsite engineering and Microsoft Office 365 Business. We will also take away your licencing worries for antivirus and Email Spam filtering to your network and domain, again all billed monthly
Our fully qualified technicians are here to help you with any query, no matter how small. We will monitor the health of every device contracted on or off of your network, and will happily, on request, remotely connect to your device and assist you in fixing any problems that might arise.
Prices for our Titanium solution run from £99, but drop us a line and we can ensure that your package is tailored to your requirements.
For peace of mind we're also ISO 9001, ISO 27001 and Cyber Essentials Plus certified with security at the heart of our solution.
What's Included in your Titanium Box?
|Office 365 Business Premium||√|
|Laptop / Desktop||√|
|Servers remote support||√|
2 servers for every 10 users PM
|free Monthly Onsite Visit||√|
8 hrs for every 10 users PM
|All in one printer (MFP)||√|
1 per 10 users
|Minimum Contract (months)||36|