Silver IT Support

Primenet Remote Service Desk

Our Silver support package enables you the flexibility of a 1 month contract with easy monthly fixed cost billing, and gives you access to our friendly UK-centric 24/7/365 remote service desk.

Our Silver IT Support package goes one step further and places all of your stakeholders onto the Microsoft Office 365 Premium Cloud environment, and also picks up all of your licencing worries for antivirus and Email Spam filtering to your network

Our fully qualified technicians are here to help you with any query, no matter how small. We will monitor the health of every device contracted on or off of your network, and will happily, on request, remotely connect to your device and assist you in fixing any problems that might arise.

All this for just £52.00 per user per month. 

Your Silver IT support package includes access to one of our engineers visiting your office for four hours a month to do any hands-on work that needs doing, based on 10 users (increasing in increments of 4 hours per 10 users).

For peace of mind we're also ISO 9001, ISO 27001 and Cyber Essentials Plus certified with security at the heart of our solution. 

What's Included in your Silver Box?

Remote Monitoring
Remote support
Office 365 Business Premium
Anti Virus
Spam Filtering
Laptop / Desktop
Docking station
Servers remote support
free Monthly Onsite Visit
4 hrs for every 10 users PM
All in one printer (MFP)
Minimum Contract (months)1
Price£52 per user per month

Time to step up to a Silver IT Support package? Contact us to find out more!

Take a look at our other Tiered IT Support boxes