5 benefits of partnering with a third-party IT maintenance provider

Can a TPM contract work for your company?

Dorota Gibiino 26 July 2022

If you're looking for ways to improve and maintain your company's IT infrastructure, it's important to know what type of maintenance model will be right for your business.

There are two main models: in-house and third-party. Third-party IT maintenance is when another company provides all the necessary IT maintenance services, while in-house maintenance means your company provides those services itself.

There are several great reasons to choose a Third-Party Maintenance (TPM) provider. 

What can I expect from Primenet TPM service?

In addition to providing third-party hardware support provided online or over the phone, Primenet also provides on-site technical help, remote monitoring, operating support, equipment maintenance, and server, network, storage, and data centre hardware replacement or repair. These services may also be customised, giving versatile alternatives.

To relieve the financial and procedural constraints of IT support, third-party maintenance is becoming popular with many businesses, and with all of these benefits below, it’s easy to see why.

Here are 5 benefits of partnering with an IT third-party maintenance provider:

  1. They can provide more cost-effective solutions than most in-house options - TPM providers charge less than half of what you would pay an in-house IT department, which means you can reinvest the savings into growing your business!
  2. They have access to the latest technology and equipment - TPM providers offer a wide range of services that include everything from hardware installation and maintenance to software upgrades and support. You get access to more than just basic IT support when you partner with a TPM provider—you'll also get additional benefits like remote monitoring and management services!
  3. They're able to handle more complex problems than many businesses can handle on their own – the experience of handling complex systems means they are aware of the potential issues that may arise and can rectify them quickly and efficiently.
  4. They can help enhance your business security – TPM providers ensure that all security patches are applied as soon as they're released by Microsoft and other vendors. Keep your network safe from hackers and cyber-criminals who prey on businesses that don't keep their systems up-to-date with security patches and updates.
  5. Reclaim your time and resources - By outsourcing your IT maintenance with a TPM provider, you can finally stop worrying about your servers, networks and storage systems. Your employees won't need to worry about getting their hands dirty with technical tasks like updating software or troubleshooting an issue on their own. They can focus on what they do best—their day-to-day jobs! TPM providers offer 24/7 support when needed.

Now you know the benefits, take a look at our article, which discusses ALL you need to know about third-party maintenance, what to consider, how to pick a TPM provider that is right for your business needs and more.

Choose Primenet as your Third-Party IT Maintenance provider

Get peace of mind knowing there's always someone around who's ready and willing to help when things go wrong.

Let Primenet support your organisation, safeguard your IT investments, and free up your time so you can focus time and money on the core of your business.

Storage Maintenance

  • Operating cost reduction - Based on our estimations, our storage maintenance helps our clients save about 40% compared to the identical service offered by manufacturers.

Network Maintenance

  • We can guarantee that networking hardware will continue to function as it is expected and according to OEM specified standards with our network maintenance service.

Server Maintenance

  • You can maximise the return on your investment, add years to its life, and cut down on server downtime.

Let Primenet support your organisation, safeguard your IT investments, and free up your time so you can focus time and money on the core of your business.