Dell Technologies

The power to do more.

Today, every organisation needs to build new breakthrough value.

Our customers are thinking about how to adapt and grow their business in the new normal, Primenet partner with Dell Technologies to help them utilise  their IT as an innovation engine to build new breakthrough value.

We embrace the future of work and accelerate our customers’ hybrid workplace to protect distributed data and devices while enabling intelligent user experiences.  

Dell Technologies empowers countries, communities, customers, and people everywhere to use technology to realise their dreams.

How we work together?

Primenet MSP

Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world.
The Primenet IT Engineering team is one of the most experienced Dell experts and experienced teams in Europe.

So, you can rest assured you're well cared for all your technology needs. From the new innovative ranges to End Of Life continued maintenance options.
Eran Cohen, CEO Primenet

Do you need Dell IT Engineers? 

Dell IT engineers are in short supply Globally, save time and recruitment costs by engaging with our 'Dell Tech team' to get quick access to our certified and experienced team.

  • Worldwide availability on support and maintenance services for Dell EMC systems
  • Local and regional stocking for parts and complete systems
  • Fully tested Dell Technologies OEM parts
  • Automated error notification
  • Configuration management
  • Microcode/firmware recommendations
  • Secure data erasure options are available
  • High standard of SLA for all our clients
  • 24 x 7 x 365 support is available on all Dell EMC equipment.
  • Typical Professional Services projects include:

    • Participate in after-hours troubleshooting, upgrades, and patching activities
    • Provide technical support on systems-related issues or queries
    • Perform systems administration/maintenance and works toward continuous optimisation of systems performance
    • Standard system administration duties including server installation, hardening, patch management, vulnerability review, problem resolution, log analysis, etc.
    • Provide infrastructure services in all areas needed: storage, operating system, directory services, and server virtualization using system backup and restore.
    • Assist with monthly reports and recommendations for Managed Service Clients

    Dell technologies EOL EOSL MAINTENANCE

    Keep your IT investment up and running longer, beyond the scope of the manufacturer's support.

    Third-Party Maintenance (TPM), The lifecycle of hardware includes the inevitable end of life (EOL) and end of service life (EOSL) stages. But when an OEM makes that EOL or EOSL announcement, it can throw a challenge into your data centre operations. Our dedicated maintenance team is on hand to ensure the ongoing maintenance support provides a great balance of more affordable support and helps you avoid the headache and potential downtime of trying to maintain the equipment yourself.   Read more. 

    We have more than 1000 Dell EMC storage related parts in our warehouse. Our team is ready to assist you with any questions or issues. Don’t hesitate to reach out, we are here to help!

    Eran Cohen, CEO Primenet.

    Storage Reducing operating costs – According to our calculations, our storage maintenance saves our customers around 40% compared to the same service provided by manufacturers.Dell Storage

    Server Your servers are already working hard. Primenet supports you in achieving your aims by cutting capital expenditure, reducing operating costs, and for EOL server maintenance. Let Primenet maintain them and optimise your ROI. Dell Server

    Network Primenet, you can guarantee that networking hardware will continue to function as it is expected, and according to OEM specified standards with our network maintenance service Dell Network

    Watch our Dell Technologies Video

    Dell PowerVault youtube video