Charities & NFPOs

IT Support

Managed IT Support

Here at Primenet we understand the IT requirements of charities and not-for-profit organisations, offering tailored and fully managed IT support services to fit your needs.

We know that your IT system is the backbone of your organisation which is why we provide reliable, round-the-clock operational and IT support services, with a portfolio of infrastructure, security and cloud management services to guarantee that you can trust your IT system is working for you. We offer charitable pricing models and simple contracts that don’t tie you in for years but are paid monthly helping turn your IT experience from Capital Expense to Operating Expense.

From actively taking charities to cloud environments, to providing managed hosted desktop environments and service desk solutions, our solutions provide you with total peace of mind that your IT infrastructure is being monitored and proactively upgraded and maintained, 24/7.

Is your IT support working for you?

  • Do your staff complain that simple issues aren't resolved?
  • Is your IT support a constant issue?
  • Are they slow to respond?
  • Is it effecting productivity?
  • Could you be working smarter?

With an effective IT support service these questions should never even arise.

The Primenet difference

Before we start, our team will take the time to sit down and listen to you. Every charity and not-for-profit organisation has different needs and demands of their IT system and subsequent IT Support service. So by taking the time to discuss this with you and analyse your business workings, we can be sure that you will receive the support you need when you need it. No matter what IT issues you have been experiencing, our highly knowledgeable support team have likely seen and resolved it, and are ready to help you get through those issues in a clear, personable and respectful manner. With a deep and clear understanding of the charitable space, we can offer your organisation the confidence you need at a price you can afford.   

We are able to offer your organisation a free health check, enabling you to fully understand your IT estate and aid you in putting together a plan to secure and develop your IT strategies. Contact one of our consultants today on 0330 127 1877 to find out more.

NVCO 22Proud to be an NCVO Corporate Member

At Primenet we're proud to support NCVO in their invaluable work championing the voluntary sector and volunteering for the betterment of society. To discover more about the great work done by NCVO, simply click here.


Industry Accreditations

Primenet holds various industry accreditation including ISO 9001 & 27001, ensuring that we have implemented Quality Management System requirements across all areas of our business and fully manage our information security processes in line with international best practice. Click here to visit the ISO website.

Contact us now to learn how Primenet can support your charity or not-for-profit organisation with it's IT needs.