Career Senior Service Desk Infrastructure Engineer

Join our team

Our group is expanding, recognised throughout Europe as a trusted IT Managed Services provider. We partner with the most innovative technology vendors to deliver the best service to our customers. 

APPLY TODAY - Please send your CV and covering note.

No Agencies, thank you.

You will demonstrate exceptional knowledge of IT to deliver quality work that will drive excellent customer satisfaction, effective communication skills, and the ability to work well within a team. You should be updated with the latest industry technologies and services, highly motivated, and embrace a collaborative mindset.

As a Senior Service Desk Infrastructure Engineer the successful candidate’s main duties will include:  

• Providing 2nd - 3rd Line Support
• Delivering IT infrastructure projects
• Assisting with customer’s connectivity
• Supporting customer’s Firewall
• Ensuring customers' IT infrastructure is appropriately maintained, secure and fit for purpose
• Troubleshoot to resolve issues related to hardware and software
• Monitor networks
• Escalate when necessary  

About You:  

• Minimum 3 years’ experience providing IT Support on a similar level.
• Experience troubleshooting to resolve issue.
• Experience working with Windows Server 2012/2016/2019 and Windows 10
• Experience working with and supporting Office 365
• Experience working with Azure
• Solid VMWare vSphere experience
• Knowledge of networking technologies- LAN/WAN/TCP/IP/DHCP
• Active Directory experience
• Driving licence  

The following would be desirable:  

• VMWare VCP certified
• Microsoft MSCE certified
• Citrix XenApp & XenDesktop
• Citrix Netscaler & Citrix PVS     
• ITIL Knowledge/Certification
• VDI solutions   Your Background / Previous Roles May Include: Windows Systems Engineer, NOC Engineer, Windows Datacentre Engineer, Windows Hosting Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer, LaaS Engineer, Hosting Engineer, Systems Infrastructure, Hosting Engineer, Infrastructure Engineer, 2nd/3rd Line Helpdesk Engineer, IT Engineer.  

** The successful engineer will have to pass SC clearance**

APPLY TODAY - Please send your CV and covering note.

When you start your career with Primenet you will be supported by a fantastic team, we want you to meet your career goals and aspirations. We encourage continual personal and professional growth. Our IT Engineers are among the most experienced and highly certified in the industry.

Although we endeavour to respond to every applicant, due to the volume of applicants, this is not always possible so there may be times where only successful applicants are contacted.